First Option Landscape in Surprise

First Option Landscape

(623) 687-6312 www.firstoptionlandscaping.com

14710 N 183rd Ln, Surprise, Arizona 85388

Since 2008 Licensed landscaping contractors providing pavers, turf, bbq, patios, tree trimming, arborist, irrigation, lighting, irrigation installation / repairs, lawn care, garden, weed control and landscape maintenance. Your premier partner for creating breathtaking outdoor environments. Our seasoned professionals are dedicated to transforming your vision into a beautiful, lasting reality, making your outdoor area the envy of the neighborhood. Get a Free personalized quote with an experienced contractor today!!

4.8 from 156 reviews

5 stars
142
4 stars
9
3 stars
1
2 stars
1
1 stars
3

Pros

  • First Option Landscape delivers first-rate, professional service that meets all customer needs.
  • They are trustworthy, as shown by returning a lost earring found in the yard.
  • They are consistent, polite, and respectful to pets.
  • First Option Landscape goes above and beyond to care for clients and their yards.
  • They respond quickly, schedule smoothly, and communicate professionally.
  • They perform thorough, high-quality yard maintenance and landscaping at fair prices.
  • The team is punctual, reliable, and completes work efficiently with attention to detail.
  • They leave yards looking beautiful and finish projects with a clean, professional touch.

Cons

Based on reviews representing only 3% of total ratings

  • They allegedly don’t know how to use phones and rely on email only.
  • They promise to come by for a quote but never show up.
  • They provide an imaginary quote and do not reply when corrected.

Review Overview

First Option Landscape is best suited for residential properties in Surprise, Arizona that require reliable, ongoing landscape maintenance, irrigation diagnostics and repairs, and a hands-on approach to pruning and cleanup. The service range fits mid- to large-size yards, including homes that need regular front- and back-yard care, irrigation coordination, weed control, and occasional larger projects (such as tree trimming, turf installation, or rock and paver updates). They consistently attract owners who want predictable scheduling and professional communication, including vacation or snowbird clients who need a dependable partner to manage remote property care. Budget-conscious homeowners who still demand quality will find them a sensible match, especially those who value a steady, recurring plan over ad hoc, one-off work.

Safety and cleanup standards are where First Option Landscape earns real credibility. The clearest through-lines in the reviews are the meticulous cleanup and debris management after each visit. Crews strike a balance between thorough pruning and leaving landscapes tidy, with debris removed from beds, rocks, and turf so the yard looks put together rather than hacked back. Several accounts highlight proactive irrigation work, lawn repairs, and valve replacements performed with clean burying and site restoration, so the finished job resembles preparation rather than a mess left behind. Across the board, there is consistent emphasis on courteous crews and careful handling around pets, a critical consideration for any yard work in Arizona’s desert climate where heat, air quality, and public safety intersect with outdoor maintenance.

From a technical perspective, the company demonstrates breadth and depth across routine upkeep and practical problem-solving. Reviews repeatedly cite precise tree and shrub trimming, fruit-tree care, weed control, and invasive weed management, as well as direct irrigation system services, valve replacements, leak fixes, and system reconfigurations. The capacity to couple landscape maintenance with irrigation expertise makes First Option Landscape particularly valuable for properties that blend traditional desert landscaping with modern irrigation controls. The crew’s ability to stage projects efficiently, whether tidying a rock garden, leveling turf, installing turf or updating a drip network, speaks to a cohesive team that treats landscape care as an integrated discipline rather than a series of isolated tasks.

Scheduling reliability and communication emerge as a strong suit, though with notable caveats. A large portion of reviews describes fast responses, prompt estimates, and on-time arrivals, underscoring a service that respects homeowners’ time and calendars. Several customers emphasize professional invoicing, clear scope discussions, and a willingness to adjust plans as needs evolve, which is invaluable for property managers or long-term rental owners. Yet, there are isolated reports of walk-throughs that did not convert into quotes or quotes that lagged, and at least one instance of a missed deadline. These outliers reinforce a practical rule: secure a written scope, fixed price, and a concrete timeline before commencing work, and maintain ongoing touchpoints with a single project lead to minimize miscommunication.

Value is another decisive factor. Across the reviews, First Option Landscape earns praise for reasonable pricing, consistent results, and the perception of getting more than what is paid for, especially when long-term maintenance agreements are in play. Customers repeatedly note the quality of workmanship, the pace of project completion, and the added benefit of professional, reliable service over many years. However, several comments point to the reality that not every maintenance plan includes every service, fertilization, aeration, and some lawn-health treatments often sit outside a basic trimming and mowing cadence. The practical takeaway is clear: agree on a scope that aligns with expectations and budget, and confirm precisely which lawn-care activities are included under a given monthly plan to prevent cost drift.

For decision-makers weighing options in Surprise, the verdict is straightforward. First Option Landscape stands as a top-tier choice for homeowners prioritizing safety, thorough cleanup, irrigation proficiency, and dependable, long-term landscape maintenance. It suits properties that require coordinated, ongoing care, where trimming, weed control, irrigation repairs, and routine cleanup are regular needs, not once-off fixes. It is also a strong pick for snowbird or remote owners who rely on professional management and clear communication to keep landscapes thriving while they are away. The primary caveat is the need for clearly defined quotes and timelines; ensure a single point of contact, a written scope of work, and a fixed price before projects begin, and scrutinize the included services under any monthly plan to avoid surprises.

Overall, First Option Landscape earns trust through consistency, professionalism, and a demonstrated command of desert landscaping and irrigation systems. For properties where the job demands disciplined attention to detail, reliable scheduling, and safe, clean work practices, this company delivers results that endure between visits. Homeowners should approach with a practical mindset: demand precise scoping, confirm the exact mix of maintenance services included, and insist on a transparent communication channel that keeps the project within budget and on schedule. In the right circumstances, First Option Landscape is the practical, capable partner that transforms yards into well-maintained, resilient outdoor spaces, without the drama of inconsistent service.