Design Tree Maintenance in Phoenix

Design Tree Maintenance

(623) 587-8170

Equipment and Capabilities: Stump Grinder

Emergency and Storm: Storm Cleanup, Quick Response

Tree Services: Works Near Structures, Large Trees, Dead Tree Experience, Tree Planting, Stump Removal

Credentials and Trust: ISA Certified, Long Established

Customer Experience: Free Estimates, Affordable, Cleanup Included

Design Tree Maintenance is a trusted, full-service tree care company based in Phoenix, Arizona, serving residential, commercial, and municipal clients across the greater Phoenix area including Scottsdale, Glendale, Peoria, Tempe, Chandler, Gilbert, and Mesa. With ISA-certified arborists and a reputation as a three-time BBB Ethics Award winner, DTM provides expert tree trimming, removal, pruning, soil treatments, foliar applications, and storm response. Services are tailored to the region's challenging desert climate, addressing issues like nutrient deficiencies and soil compaction common to Arizona landscapes, while adhering to ANSI and ISA standards for tree health and safety.

4.7 from 495 reviews

5 stars
442
4 stars
23
3 stars
2
2 stars
4
1 stars
24

Pros

  • They are very friendly and informative.
  • Zahmari Akers did a great job and the irrigation is working well now.
  • He identified the work needed and walked the client through it before starting.
  • He was very professional and personable.
  • Design Tree Maintenance is an awesome partner in maintaining the life and health of trees.
  • The team is knowledgeable, thorough, and leaves the site clean.
  • Communication before, during, and after the work is excellent.
  • They arrive on time and leave the yard tidy and well cleaned up.
  • They consistently provide high-quality work and reliable service.
  • Ben McGonigle and the arborists are knowledgeable and the crews are courteous and professional.

Cons

Based on reviews representing only 6% of total ratings

  • They would give zero stars and would not recommend Design Tree Maintenance.
  • They described the company as dishonest, unprofessional, and having terrible customer service.
  • They called the company a rip-off, citing overcharges for simple work.

Review Overview

Design Tree Maintenance (DTM) in Phoenix is best suited for property owners who deal with mature, tree-heavy landscapes, HOA properties, or sites where precision, safety, and long-term tree health matter as much as the bottom line. This outfit excels on single-family homes with large, near-structure trees, on storm-damaged sites requiring rapid hazard removal, and on yards that demand professional plant health care alongside trimming or removal. It’s a practical choice for mid-to-upper budget projects where the owner wants an arborist-led plan, detailed documentation, and a service that treats the landscape as a living system rather than a collection of quick fixes. For urgent hazard work, large removals, or redesigns that hinge on careful irrigation and plant selection, DTMs capability and reliability make sense; for cash-only, lightweight pruning, it’s still a solid option, but the premium is evident in the depth of service.

Safety and cleanup are not afterthoughts with DTMs crews; they are non-negotiable standards. Across hundreds of reviews, the company earns frequent commendation for meticulous cleanup, containment, and protective work practices. Homeowners repeatedly note tarps over pools and patios, careful crane or rigging processes, and crews that leave yards cleaner than before the work began. Helmets, fall protection, and professional rigging are mentioned as visible signs of a disciplined safety culture, and post-work walkthroughs with the foreman are common, confirming that the project scope was executed as promised. Even when large root balls or stump grinding are involved, the response is typically thorough debris removal, with attention to surfaces and surrounding landscaping so nothing is left scattered or damaged.

DTM’s reliability as a professional team shows up in operational consistency. The arborists, particularly Ben and Nick, are repeatedly described as knowledgeable, patient, and clear about why certain actions are necessary. The process usually starts with an on-site consult, followed by a written plan and a follow-up review after completion. The crews arrive on time, communicate what they’re doing, and routinely check back with clients to confirm satisfaction. This is not a one-and-done service; the company emphasizes long-term tree health, with fertilization, irrigation optimization, and ongoing care threaded into many engagements. For HOA accounts and multi-property landscapes, the reputation for reliability and consistent workmanship is a notable asset.

Value is a nuanced part of choosing DTMs services. The reviews consistently frame DTMs as a premium option that delivers what it promises: expert pruning, careful trimming that preserves the tree’s natural shape, and proper planting or replacement with long-term warranties. Several homeowners emphasize that, while the price is higher than “average,” results, healthier trees, improved irrigation efficiency, and durable cleanup, justify the investment. The warranty framework on plantings, follow-up fertilization, and the willingness to return for corrective work under warranty are highlighted as distinguishing factors. A few reviews reveal frustration with price transparency or billing glitches, but those are the exception rather than the rule; the majority view is that the long-term health benefits and solid guarantees offset the upfront premium when managed with a precise scope and written agreement.

DTMs project scope covers a broad spectrum, which is a major plus for Phoenix properties dealing with drought, heat, and pest pressures. Beyond trimming and removals, the company offers stump grinding, irrigation system work (including upgrades to HydraWise and controller installation), fertilization, soil treatment, and even landscape redesign components like pavers, retaining walls, and plant replacements. The team has demonstrated success in saving trees under stress, repairing irrigation lines, and integrating new plantings with an existing watering strategy. For clients facing beetle infestations or disease, DTMs arborists are often able to diagnose and prescribe treatment plans that include pruning, wound care, and timed fertilizer delivery, actions that align with sustainable, long-term care rather than a month-to-month trimming cycle.

To make a smart hiring decision with Design Tree Maintenance, approach the engagement with clear, enforceable expectations. Request an on-site arborist assessment, insist on a written scope of work with itemized tasks, and confirm safety protocols and cleanup standards in the contract. For larger or more complex jobs, specify crane access, root-zone protection, and the exact depth of stump grinding to avoid surprises. If irrigation work is involved, demand a documented plan for re-routing or extending drip lines and a calendar for follow-up adjustments. Finally, for HOA or multi-property work, require a single point of contact and a pre-project walk-through to align expectations with the community’s landscape guidelines. These steps reduce the risk of the less desirable experiences noted in a minority of reviews and keep the focus on delivering robust, aesthetically pleasing, and healthy trees in a Phoenix climate.

In short, DTMs strength lies in treating trees as living assets requiring expert stewardship, especially when the job involves large removals, disciplined pruning, or integrated landscape upgrades. It serves homeowners who want precision arboriculture, reliable scheduling, and thorough cleanup, with the willingness to invest in long-term tree health and irrigation efficiency. The few cautions, pricing sensitivity, occasional scheduling snafus, and the need for clear written scopes, are manageable with proactive contract clarity and selecting a lead arborist like Ben or Nick to anchor the project. For properties that demand safety-first execution, impeccable cleanup, and arborist-guided care, Design Tree Maintenance remains a leading choice in the Phoenix market.

Equipment and Capabilities

Stump Grinder

Equipped with stump grinding machinery to eliminate leftover stumps after removal. Leaves your yard clean and ready for replanting or landscaping.

In the Phoenix area, Design Tree Maintenance frequently pairs stump grinding with large tree removals, including jobs near structures where space is tight. The pattern shows a dedicated stump grinder being used to remove dead or hazardous stumps, with results described as leaving the site looking like no tree was ever there. Cleanups are thorough, with debris removed and yards left immaculate after the stump work and removal. They often coordinate stump grinding with removal and replacement planting, sometimes completing the full sequence within a week. This capability sits within a broader ISA-certified arborist program that emphasizes safety, efficiency, and careful site protection in Scottsdale and the wider Phoenix metro.

Emergency and Storm

Storm Cleanup

Ready to respond after high winds, ice storms, or heavy snow bring trees and limbs down across your property.

Storm cleanup is a core capability, demonstrated by rapid response to storm damage across the Phoenix metro, including Scottsdale and surrounding communities. Customer feedback patterns show crews arriving promptly, even on extreme heat, to secure damaged trees, remove fallen limbs, grind stumps, and perform thorough debris cleanup so properties look and feel safe again. Arborists, notably Nick, provide actionable guidance during storm events—staking salvageable trees, recommending targeted fertilization, and adjusting irrigation to support recovery and long-term tree health. The teams work efficiently and safely, sometimes employing cranes or specialized equipment to handle large removals, and they follow up to ensure issues are resolved and clients are satisfied. This storm-focused capability is complemented by ongoing, ISA-certified expertise and proactive communication across the Phoenix area, including Scottsdale, Tempe, Chandler, Gilbert, and Mesa.

Quick Response

Fast to answer calls and quick to schedule. Whether it's routine work or an urgent situation, these businesses don't leave you waiting.

Quick-response capability shines in prompt on-site assessments and rapid scheduling, with arborists like Nick or Zahmari typically visiting soon after inquiries and providing written quotes without delay. In storm events or irrigation emergencies across the Phoenix metro, crews mobilize quickly, arriving on time and completing pruning, removal, or repairs with efficient cleanup, often within a single visit. Customers consistently report proactive communication: call-ahead scheduling, updates before, during, and after service, and clear explanations of options and next steps. The company serves the entire Phoenix area including Scottsdale, Glendale, Peoria, Tempe, Chandler, Gilbert, and Mesa, maintaining the same level of quick-response service across communities. The intake typically begins with a free onsite quotation, and follow-up communication remains quick and helpful, reinforcing a cycle of fast, reliable responses that minimize disruption and keep landscapes healthy.

Tree Services

Works Near Structures

Skilled at working in tight spaces where trees sit close to homes, fences, garages, or power lines. Precision removal without damage to surrounding structures.

Nearby structures are handled with notable care and precision. Clients repeatedly note protective measures such as covering pools and travertine with tarps and using plywood to shield travertine, fountains, and pool equipment during work. They describe high-risk removals near houses, including taking down or lowering large trees and limbs that are over or adjacent to homes with careful rigging. Arborists explain pruning and removal decisions to protect both the trees and the surrounding structures, helping avoid damage to roofs, walls, and utilities. Crews consistently deliver thorough cleanup, leaving the area tidy and safe around homes and hardscape. Overall, in the Phoenix area, Design Tree Maintenance is trusted for near-structure work—from storm response to routine trimming—thanks to experienced arborists, proactive planning, and careful debris containment.

Large Trees

Experienced handling oversized trees - tall, wide, or heavily branched. Removing or trimming a large tree requires specialized skill and equipment, and these pros have both.

Large-tree work is a core strength, with crews regularly trimming, thinning, and removing very tall trees such as large mesquites and Palo Verdes while maintaining health and balance. They handle near-structure work safely, with arborists explaining options and crews using careful rigging and, when needed, cranes to execute difficult removals. Cleanup is consistently thorough, including stump grinding and debris removal, and many customers report planting replacements or enhancing irrigation and fertilization to support new or remaining trees. Emergent storm-response examples show rapid mobilization after wind or storm damage, saving salvageable trees or guiding safe removal with follow-up care. Across the Phoenix metro, customers consistently trust Design Tree Maintenance for long-term large-tree maintenance, citing experienced arborists, dependable scheduling, and professional results.

Dead Tree Experience

Specialists in the safe removal of dead, dying, or diseased trees. Dead trees are unpredictable - experience and caution matter.

Dead-tree removal is a core capability, with ISA-certified arborists assessing dead or storm-damaged trees—often large ones near structures—and outlining clear options before work begins. Customers consistently note prompt, professional service, thorough removals, and meticulous cleanup, including stump grinding and debris removal. In several cases, the wood from removed dead trees is salvaged for reuse or resale, as when a large dead mesquite was removed and the wood was taken by a salvage mill. Post-removal care is common, with follow-up guidance on irrigation, soil treatment, and replanting to support healthy replacements. In the Phoenix area, including Scottsdale, crews take precautions to protect nearby features—covering pools, patios, and travertine with tarps and plywood—and leave the site in better condition than when they arrived.

Tree Planting

Not just removal - these companies help you add trees too. Proper planting technique gives new trees the best chance at a long, healthy life.

Planting new trees is a core part of Design Tree Maintenance's full-service landscape work in the Phoenix metro, guided by ISA-certified arborists who help select species and place them to thrive in desert conditions. They have planted trees as part of larger projects, including two large mesquites in the front yard, three 36-inch box trees, and replacements such as a Chaste tree after removing a Sissoo. Planting work is integrated with irrigation improvements, with examples like installing a new drip system for the new and existing trees and upgrading irrigation controls to HydraWise. After planting, crews provide thorough cleanup and ongoing care, including mulching and fertilization, and some plantings are backed by a one-year tree warranty with follow-up visits. In Scottsdale, Fountain Hills, and across the Phoenix area, customers consistently note their planting capability as proven, coordinated, and reliable.

Stump Removal

Full stump extraction, root and all - not just grinding. Ideal when you need the area completely cleared for construction, landscaping, or replanting.

Stump removal is a core capability in the Phoenix area, frequently bundled with full tree removals and other landscape work. Customers consistently report using a stump grinder to remove stumps cleanly, with results that make it appear as if the original tree was never there. The process is described as thorough, with grinding down the stump and removing debris, and, when appropriate, followed by planting a replacement tree and adjusting irrigation. A few feedback patterns note that depth may need to be adjusted or that follow-up visits are needed to achieve the desired depth. Overall, the stump removal experience is part of a dependable, professional service that emphasizes cleanup and careful work near structures.

Credentials and Trust

ISA Certified

Employs one or more ISA-certified arborists - credentialed professionals who've passed rigorous testing in tree care science and best practices.

ISA-certified arborists underpin a standards-based approach to tree care in the Phoenix area. Customers consistently note that arborists such as Nick Thiel and Ben McGonigle are certified professionals who take the time to explain what’s needed and why. They deliver tailored plans that cover pruning, soil and nutrient treatment, irrigation adjustments, and disease or beetle management to suit Arizona’s desert climate. Focus on safety and thorough cleanup is evident, with crews informed by arborists, clear communication about options, and follow-up to confirm satisfaction. In Scottsdale, Phoenix, and the surrounding communities, this ISA-certified capability pattern builds trust through reliable service, transparent estimates, and ongoing care for tree health.

Long Established

A business with years - often decades - in the community. Local reputation and deep experience speak for themselves.

The business demonstrates a long-established capability in Phoenix-area tree and landscape care, with clients returning for years for trimming, removal, stump grinding, fertilization, irrigation updates, and storm response. Customer patterns repeatedly show a reliable, end-to-end service experience—on-time arrivals, thorough cleanup, and crews that treat properties with care and respect. Arborists like Nick and Ben are frequently highlighted for thorough assessments, clear explanations, and tailored recommendations that educate homeowners about tree health and proper watering. The feedback reflects enduring partnerships across residential work, HOAs, and municipal contexts, underscoring trust built over multiple projects and years. Even in challenging scenarios—near structures, post-storm recoveries, or complex removals—the team is praised for safety, planning, and delivering impressive results with minimal disruption.

Customer Experience

Free Estimates

No charge for coming out to assess the job and give you a price. Know what you're getting into before committing.

A free onsite estimate is routinely available and is often handled by a certified arborist who walks you through the work and writes up a detailed quote. Customers report the process includes listening to concerns, presenting multiple options, and even no-pressure guidance with no-fancy-sales-talk, with the written estimate emailed for clarity. The initial estimate often includes design recommendations and practical considerations tailored to the Phoenix desert climate, such as irrigation, fertilizer, and soil treatment planning. After acceptance, scheduling typically occurs within about a week or less, with the crew arriving on time and aligned to the plan. In the Scottsdale and broader Phoenix area, this free-estimate pattern helps homeowners plan tree trimming, removal, stump grinding, and irrigation system updates with consistency and professional arborists.

Affordable

Competitive pricing without cutting corners. These arborists offer fair rates and transparent quotes, making professional tree care accessible for most budgets.

Affordability shows up in value-for-money perceptions, with many customers noting competitive pricing for a full suite of tree care services. Across the Scottsdale and broader Phoenix area, clients frequently report upfront, transparent estimates and free onsite quotes, helping them plan without surprises. While some jobs are described as not the cheapest option, many reviewers say you get what you pay for—their emphasis on certified arborists, thorough cleanup, and durable tree health outcomes justifies the cost. Several reviews highlight affordable long-term value through bundled services like irrigation improvements, soil treatments, and deep-root fertilization, all delivered by trained crews with a focus on efficiency. Overall, the pattern points to a company that combines affordability with high reliability and customer service, though a few comments note price sensitivity depending on scope and crew.

Cleanup Included

All debris - branches, logs, and brush - is hauled away as part of the job. No pile left behind for you to deal with.

Cleanup is included as part of Design Tree Maintenance’s service package, with a clear pattern of thorough debris removal and site restoration across the Phoenix area. After trimming, removal, or stump grinding, crews routinely haul away branches, leaves, and waste, leaving yards spotless and often cleaner than before they arrived. They frequently protect sensitive surfaces during work—tarping pools, covering travertine, and safeguarding fountains and pool equipment—then complete a meticulous cleanup of the entire area. In many Scottsdale and greater Phoenix jobs, the cleanup extends to surrounding spaces, sometimes including neighboring properties, demonstrating a strong commitment to complete, commission-wide tidiness. Overall, customers consistently note that included cleanup adds real value alongside tree work, irrigation, and landscape enhancements.